“I feel I should be the first to say thank you for some of the best service I have ever experienced”

You delivered a rental bed to her yesterday afternoon.

I am writing to express my sincere thanks for the professional, prompt and most caring service. I could not believe that from my phone call to you on Tuesday lunchtime you would be able to get the bed delivered by lunchtime the next day. You have no idea what this means for my Dad who was able to be discharged from hospital after 4 weeks. He would not have been able to come home yesterday without the bed being in place. My Mam told me how respectful and gentle you were with her at a time of great stress, and I sincerely appreciate it! You put customer service in front of money, and believe me when I say you are the only one that has done that for my family in this whole experience.

I would be the first to complain if something went wrong, so I feel I should be the first to say thank you for some of the best service I have ever experienced.

Go to sleep tonight knowing that you have made a man and his family more happy than you could ever know.

Thank you, thank you, thank you!

With warmest regards,