Care to Comfort

On the back of the Care to Comfort van it says “We won’t rest until you do” or words to that effect. Once again Care to Comfort came up trumps when we hit a problem. We have 2 individual adjustable beds in a frame making up a king size. Although it sounds extravagant it is really needed as I am paralysed, in effect in all but one limb and have to use a power chair. Quite often I have to use the whole bed width to get dressed etc. However, last week when my wife’s side was up – it would not go back down. A call to the office asking for either Yvonne or Martin got a very fast reply. Told them the problem and the fault was diagnosed. Swift action followed in that the two Michael’s from the company turned up the next day with new motors, fitted them and were on their way within the hour, with bed back to full working order. In addition they fully checked out my side to make sure all was in order.
I have always received brilliant customer service and after care from Care to Comfort. It makes such a nice change to be able to praise and laud a commercial concern that deals with its customer as real people, especially when having problems, and not just leave them waiting or in the lurch. So once again THANK YOU and may you go on to further success and show others the real caring side of business.

John & Mary McFarlane