Privacy policy

At Care to Comfort, we respect your privacy and are committed to keeping your personal information safe. This page explains what we collect, why we collect it, and how we use it to give you the best experience possible when shopping with us.

What We Collect

When you use our website or get in touch with us, we may collect a few bits of information like:

  • Your name, email, phone number, and address (when you place an order or fill out a form).
  • Payment details (which are processed securely through trusted providers).
  • General information like your IP address, browser type, and the pages you visit – just to help us understand how people use the site.

How We Use Your Details

We only use your information to:

  • Process and deliver your order smoothly.
  • Stay in touch with you about your order or reply to any questions.
  • Improve your experience on our website.
  • Share special offers or news – but only if you’ve signed up to hear from us.

Who We Share It With

We never sell your personal information. We only share it with:

  • Payment providers (like Stripe or Shopify Payments) to safely handle your payment.
  • Delivery services to get your order to your door.
  • Our trusted website and marketing partners who help us keep things running.

They’re all expected to treat your data with care and only use it for what’s needed.

Cookies

We use cookies (small files stored on your browser) to improve how our website works for you. You can choose to block them through your browser settings if you prefer.

Keeping Your Info Safe

We take your privacy seriously. Any personal data we hold is stored securely, and your payment details are always encrypted during checkout.

Your Rights

You have the right to:

  • Ask what information we hold about you.
  • Request a correction or deletion of your details.
  • Unsubscribe from marketing messages at any time.
  • Raise a concern with the Data Protection Commission in Ireland if needed.

How Long We Keep It

We’ll only hold on to your personal data for as long as necessary – like to complete your order or to meet any legal requirements.

Contact Us

Have questions or want to make a request? We're always happy to help:

Care to Comfort

Unit 3, Bridge Enterprise Centre
Furze Road, Sandyford
Dublin 18, D18 VY58, Ireland
Email: care@caretocomfort.ie
Phone: +353 (0)1 295 9000